Refund policy

We want you to be completely satisfied with your purchase. Please review our policy below before placing your order.

Returns

• Returns are accepted within 30 days of delivery.
• Items must be unused, in original condition, and in original packaging to be eligible for return.
• Electronics are non-returnable and non-refundable. All sales of electronic items are final.
• Other exemptions may apply to custom orders, clearance items, or items noted as non-returnable on their product page.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method within 5-7 business days.
• Shipping charges are non-refundable. If you receive a refund, the original shipping cost will be deducted from the refund amount.

Exchanges

• We only replace items if they are defective or damaged upon arrival.
• If you need an exchange, please contact us at info@tsolutionsusa.com before sending it back.

Return Shipping

• Customers are responsible for paying return shipping costs unless the item arrived damaged or incorrect.
• For your protection, we recommend using a trackable shipping service when returning an item.

Questions

If you have any questions about our returns or refund process, please contact us at info@tsolutionsusa.com